Refund policy

We accept return requests on eligible merchandise within 30 days of delivery.

Because many of our products are previously owned, collectible, discontinued, or unique, most items are not eligible for return. Returns are generally limited to new, factory-sealed products and other items approved at management's discretion.

Return Eligibility

To qualify for a return, an eligible item must generally be:

• In the same condition in which it was received
• Unused and unworn
• Unopened, when originally sold sealed
• In its original packaging
• Complete with all applicable tags, accessories, components, and documentation
• Accompanied by a receipt or other proof of purchase

Opened, used, altered, damaged, or incomplete merchandise may not qualify for return.

All returns are subject to approval and inspection.

Non-Returnable Items

The following items are generally not eligible for return:

• Previously owned merchandise
• Collectible merchandise
• Opened or used products
• Apparel
• Drinkware
• Perishable goods
• Custom or personalized products
• Special-order merchandise
• Personal care products
• Sale or clearance items
• Gift cards

Many of the products we sell are previously owned or collectible and should be considered final sale unless otherwise stated or approved by management.

If you are unsure whether an item is eligible for return, please contact us before sending it back.

How to Request a Return

Returns must be authorized before merchandise is sent back to us.

To request a return, contact:

Email: info@atlbrick.com
Phone: 470-414-2208

Please include your order information, the item you wish to return, and the reason for the request.

If your return is approved, we will provide return instructions and, when applicable, a return shipping label.

Items returned without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Orders

Please inspect your order promptly after delivery.

If your order arrives damaged, defective, incorrect, or otherwise affected by a fulfillment issue, contact us as soon as possible so we can review the situation and determine an appropriate resolution.

We may request photographs or additional information before resolving the claim. Please retain the item, packaging, and shipping materials until the issue has been reviewed.

Shipping and Restocking Charges

Depending on the reason for the return, the buyer may be responsible for:

• Original shipping charges
• Return shipping charges
• A restocking fee

Applicable charges may be deducted from the final refund.

Returns resulting from buyer preference, change of mind, or other discretionary reasons may be subject to these costs.

Exchanges

We generally do not process direct exchanges.

If an eligible item needs to be replaced with a different product, request a return for the original item and place a separate order for the replacement.

Product availability is not guaranteed while a return is being processed.

Refunds

Once an authorized return is received, we will inspect the merchandise and notify you whether the refund has been approved.

Approved refunds are generally issued to the original payment method.

The refund may be reduced by applicable original shipping charges, return shipping charges, and/or restocking fees.

After a refund has been issued, your bank, credit card company, or payment provider may require additional time to process and post the funds to your account.

International Orders

We do not accept returns on international orders placed from outside the United States.

Customers placing international orders should carefully review all product descriptions, photographs, condition information, and other product details before completing their purchase.

Questions

For questions regarding a return or the eligibility of a specific item, contact:

info@atlbrick.com
470-414-2208